This course is designed to give you a complete understanding of the BSP function in a travel company, including the BSP Link and reconciliations. Refunds are explained and included in this very practical course.
At the end of this course, learners will gain a full understanding of the following:
- BSP Function and its importance to the entire travel company
- BSP Link and daily checks
- BSP refunds and disputes
- Understanding ADMs and ACMs and what to do with them
- The billing and checks on the billing
- Matching payments and reconciling
Must have worked or currently working as an accounts clerk or refunds clerk
Who is the target audience?
Any person wishing to enhance their skills in BSP or to work in BSP
Upon completion, learners will receive a Travel Training Academy Certificate of Completion.
On site at Randpark Classroom
Off site at client’s specified venue
Natalie has been active in the travel industry for the past 20 years with extensive experience in consulting, refunds, BSP and is now Operations Manager at XL Travel by Arrangement. Natalie has mastered the art of BSP and will share her methods and tips and tricks to run a smooth BSP for your travel company.