This course is designed to change the mindset of the consultants from Order Takers (reactive) to Sales Professionals (proactive).
At the end of the course, learners will be able to:
Understand selling and the different approaches to selling
Understanding own VALUE and how to give real VALUE to the customer
Qualify a customer and using upselling skills to create unique buying experience.
Asking the right questions. Understanding the concept Relationship Building and using it as a sales tool to build partnerships with your customer
Solve problems creatively
Have a better understanding of sales fundamentals
Overcome sales objections
Understand what Customer Service really means
Manage their personal productivity
Who is the target audience?
Anyone in the travel industry
Upon completion, learners will receive a Travel Training Academy Certificate of Completion
On site at Randpark Classroom
Off site at client’s specified venue